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HELP & FAQS

Castle Wedding Bands is a full-service wedding band manufacturing and e-commerce company. Our customer service staff will respond to your questions and inquiries on the same day during normal business hours. Inquiries after hours will be answered on the very next business day. Your questions and inquiries are important to us and we are gladly here to be of service.

Send us your inquiry at: customerservice@castleweddingbands.com

Call us at: 800-644-3438

Text us at: 678-979-4971

Our live personal customer service hours are:
Monday-Friday 9am to 5pm Eastern Time
Our location is in North Georgia outside of Atlanta in the United States.

Mailing address:

Castle Bands
930 New Hope Rd. #11-525
Lawrenceville, GA 30045

RING SIZES

When ordering online it is strongly suggested to have your finger sized for either a Flat Fit or Comfort Fit wedding band by a professional jeweler.

All Castle Wedding Bands are sized to exact U.S. Ring Size standards. We also offer a FREE plastic ring sizer that we will be glad to send with free shipping.

 

ring size

Contact our Customer Service to receive this FREE ring sizer.

Made to Order

Each Castle Wedding Band is made to order. Your ring will arrive in our Castle Wedding Ring presentation box with the CASTLE Guard Lifetime Warranty registration number. Please allow an average of 1-3 weeks from order to ship date for manufacturing and custom engraving. We can often accommodate a rush order, or use upgraded shipping to get your wedding band to you sooner. Please contact us to confirm if you are on a timeline and we will be glad to help with your needs.

Metals

Gold

Castle Wedding Bands in Gold are solid and are made in fineness of

10-Karat (.417 fine)

14-Karat (.585 fine)

18-Karat (.750 fine)

Some styles are also available in:

21-Karat (.875 fine)

22-Karat (.917 fine)

24-Karat (.999 fine)

Platinum

Castle Wedding Bands in Platinum are solid. They are made in fineness of
950 (.950, or 95% pure Platinum)

Sterling Silver

Castle Wedding Bands in Sterling Silver are solid. They are made in fineness of
925 (.925, or 92.5% pure Silver)

Tungsten

Tungsten carbide is the most scratch resistant metal known to man. Tungsten carbide jewelry is affordable and has a weight that has a similarity to gold and platinum. Tungsten rings are quick and easy to remove from your finger in case of medical emergency, easier than gold. Tungsten does not bend out of shape due to its hardness, so in an accident the ring will not become deformed where it would injure your finger even more. Tungsten is hypoallergenic. People with allergies to gold jewelry can wear tungsten jewelry. Tungsten wedding bands come in a natural gun metal grey color and can be highly polished, be plated black, white, or even gold colors. Tungsten comes from a Swedish term meaning "heavy stone" and has the highest melting point of all metals at an astounding 6,191.6 degrees Fahrenheit.

Titanium

Titanium, first discovered in 1791, is strong as steel and lightweight as a feather. Titanium is hypoallergenic. Named after the Titans, Greek gods of myth, Titanium is the 22nd element on the Periodic Table. Titanium is extremely durable but not as scratch resistance as Tungsten or Serinium.

Serinium

One of the newest metal alloys on the wedding band scene Serinium® is ultra-hard and will last a lifetime. Its brilliant white color will never tarnish, oxidize, or yellow. Serinium® wedding bands are Comfort Fit bands for ultimate wearability, whether your activity is trail running, fishing, water sports, hunting, hiking, or winter outdoor activities. Serinium® is the next generation jewelry metal that moves beyond gold and platinum to new heights of beauty, durability, and sustainability. Serinium® is hypoallergenic.

Ceramic

This is not the same material as your "grandma’s" ceramic. This truly space-age high-tech ceramic is an inorganic, non-metallic solid that is available in black, white and pink as well as other colors. Ceramic jewelry is valued for its scratch resistance, heat resistance, hypo-allergenic and fade resistant properties. Ceramic jewelry has the same basic hardness and durability as Tungsten and has a greater hardness than Titanium.

Black Zirconium

Zirconium has a high resistance to corrosion and has been used in aeronautics, submarines, and even nuclear reactors. Black zirconium gets its black coloring through extreme heating which causes a chemical reaction on the surface creating an extremely durable and beautiful black layer. This black layer on black zirconium is permanent. It will not fade over time, or tarnish, or change colors. Black Zirconium is not ideal for wear in rough conditions or activities.

Damascus Steel

Damascus Steel comes from forging two different kinds of stainless steel together and then folding and twisting the metals to make a unique Zebra stripe like or wood grain pattern. Combining the two metals creates one-of-a-kind patterns so no two are exactly alike. Damascus Steel rings are unique, durable, but can be affected by salt water and harsh chemicals.

Stainless Steel

Stainless Steel is a steel alloy that contains chromium and carbon. There are various grades of Stainless Steel in the marketplace. 316L Stainless Steel is the material used in Castle Wedding Bands jewelry. 316L is used to avoid corrosion problems caused by welding and does not develop surface rust.

Diamonds

Diamonds used in Castle Wedding Bands are conflict free, genuine natural mined, unless specifically noted in the listing.

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